Frequently Asked Questions
Everything you need to know about your Boutique Patina experience
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.
How do I return an item?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your luxury items authenticated?
Yes, every piece in our collection undergoes a rigorous multi-point inspection by our in-house experts to ensure 100% authenticity before it is listed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
How should I care for my Boutique Patina garments?
Each item includes specific care instructions on the inner label. For our silk and wool blends, we highly recommend professional dry cleaning to maintain the garment's integrity.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.